Privacy Policy

This Privacy Policy describes how joyparke.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information:

When you visit the Site, we collect certain information about your device, interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Please refer to the sections below for more information.

Device Information:

Examples collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.
Purpose of collection: To load the Site accurately and to analyze usage in order to optimize performance.
Source: Automatically collected via cookies, log files, web beacons, tags, and pixels.
Disclosure: Shared with our ecommerce platform, Shopify, and analytics providers such as Google Analytics.

Order Information:

Examples collected: Name, billing/shipping address, payment information (e.g. credit card numbers), email address, and phone number.
Purpose of collection: To fulfill orders, process payments, arrange delivery, provide order confirmations and updates, screen for fraud, and—when permitted—send marketing communications.
Source: Collected directly from you.
Disclosure: Shared with Shopify, payment processors (e.g. Shopify Payments, PayPal), shipping providers, and fulfillment partners.

Customer Support Information:

Examples collected: Any information voluntarily provided via email, contact forms, or chat support, including order details, correspondence history, and account identifiers.
Purpose of collection: To respond to inquiries and provide customer support.
Source: Collected directly from you.
Disclosure: Shared with internal support teams and third-party service providers offering support tools.

Minors:

The Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information:

We share your Personal Information with trusted third-party service providers to operate our business and fulfill our obligations to you. For example:

Ecommerce platform: Shopify (https://www.shopify.com/legal/privacy)
Analytics: Google Analytics
Marketing tools: Email marketing providers (e.g. Klaviyo)
Shipping: USPS, UPS, FedEx, or other logistics partners
Payment processing: Shopify Payments, PayPal, and similar providers

We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.

Behavioural Advertising:

We use Personal Information to deliver relevant advertising and marketing. This includes:

Google Analytics (learn more: https://policies.google.com/privacy | opt-out: https://tools.google.com/dlpage/gaoptout)
Facebook/Instagram Ads (manage settings: https://www.facebook.com/settings/?tab=ads)
Targeted advertising platforms via cookies or third-party tracking technologies

To opt out of targeted advertising, you may visit:

Digital Advertising Alliance: http://optout.aboutads.info/
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Using Personal Information:

We use your Personal Information to:

Provide and deliver products and services
Process transactions
Communicate with you
Screen for risk or fraud
Offer marketing, promotions, and updates (only if you've opted in)

GDPR (If Applicable):

If you are a resident of the European Economic Area (EEA), we process your information under the following legal bases:

Your consent
Fulfillment of a contract
Legal obligations
Legitimate interests that do not override your fundamental rights

You have the right to:

Access your data
Correct or delete your data
Object to or restrict processing
Request data portability

Data is initially processed in Ireland (via Shopify) and may be transferred to other jurisdictions. See: Shopify’s GDPR Compliance

CCPA (California Residents):

If you are a California resident, you have the right to:

Request access to your data
Request deletion of your data
Request correction
Opt-out of sale of personal data (we do not sell your data)

You may submit these requests by contacting us at the email listed below.

Cookies:

We use cookies to enhance your experience on our Site, including:

Keeping items in your cart
Remembering your preferences
Collecting analytics to improve our service

You may manage cookies through your browser settings. Learn more at www.allaboutcookies.org.

Disabling cookies may limit functionality.

Do Not Track:

Because there is no universally accepted standard for “Do Not Track” signals, we do not currently respond to them.

Data Retention:

We retain your Personal Information unless and until you request deletion. For further information on your rights, see the “Your Rights” sections above.

Automated Decision-Making:

We do not use fully automated decision-making that has a legal or significant effect on you. Shopify may perform limited automated fraud checks, such as:

Temporary IP or card denial for repeated failed transactions

Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be posted on this page.